Privacy Policy:

Children's privacy :

Lark Education is committed to protecting the privacy needs of children and we encourage parents teachers and guardians to take an active role in their children's online activities and interests.
Lark Education does not knowingly collect information from children under the age of 13 and Lark Education does not target its websites to children under 13.

How we use your information :

Lark Education uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you:

• complete a transaction or order,

• to communicate with you,

• to provide service and support,

• to update you on services and benefits,

• to personalize promotional offers and

Occasionally we may also use your information to contact you for market research regarding Lark Education products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.

Credit Card Data :

We take your payment security very seriously and this is why we have chosen to use Sage Pay (PROTX), the largest independent UK online payment service provider; fully approved by all major UK acquiring banks. We do not store credit card details on our website. Instead, once you have confirmed that you wish to proceed with your order and make a payment, you will be transferred to the secure VeriSign SSL certified Sage Pay  site. Please note all transaction information passing to Sage Pay  VSP Systems is encrypted using 128-bit SSL certificates.

No cardholder information is ever passed unencrypted. Nothing passing to the Sage Pay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information. Having entered your details, Sage Pay  will carry out cardholder validation checks, using all the latest fraud prevention methods, and gain authorisation for payment from your card issuer. Sage Pay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

If you would like further details, or have any questions, about the service Sage Pay provide please visit www.protx.com

Who we share your information with :

Lark Education will not sell, rent or lease your personal information to others. Lark Education will not share your personal information with third parties unless directly requested by you. Lark Education contracts with third-party service providers for example to fulfil orders, or deliver packages. Suppliers and service providers are required to keep confidential the information received on behalf of Lark Education and may not use it for any purpose other than to carry out the services they are performing for Lark Education. These service providers may change or we may contract with additional service providers to better accommodate our customers.

Lark Education will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of Lark Education or its subsidiaries; or (iv) to protect the personal safety of Lark Education employees and third parties on Lark Education property.

Circumstances may arise where, whether for strategic or other business reasons, Lark Education decides to sell, buy, merge or otherwise reorganize its business. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Lark Education’s practice to seek appropriate protection for information in these types of transactions.

Your choices :

Lark Education gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Lark Education marketing communications. Lark Education communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Lark Education communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or software updates.

Access to and accuracy of your information :

Lark Education strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Lark Education's websites may limit access to specific individuals through the use of passwords and other personal identifiers.

 Site usage information :

Cookies

Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer. The cookies do not contain any personal information about you, and they cannot be used to identify an individual user. You can set your browser not to accept cookies.

Log files

Log files allow us to record visitors' use of the site. We may analyse log file information from all our visitors. We use this information to make changes to the layout of the website and to manage the information in it. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site. What happens when I link to another site? We do not pass on any personal information you have given us to any other site Lark Education's website contains links to other websites. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us to any other site.

Changes to this Statement :

Changes to this privacy policy If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.